Support
We're here to help you get the most out of RampRight.
General Support
RampRight provides product and integration support to active customers.
For support inquiries, please contact:
Email: rj@rampright.ai
We typically respond within 1–2 business days.
Slack Integration Support
If you experience issues with the RampRight Slack integration, including connection errors or message delivery problems, please include:
- Your Slack workspace name
- A description of the issue
- Screenshots (if applicable)
Workspace administrators may disconnect or uninstall the Slack integration at any time within Slack or from RampRight settings.
Account & Billing
For questions about your subscription, billing, or account management, please email rj@rampright.ai with your company name and a description of your request.
Security Concerns
If you believe you have discovered a security vulnerability in RampRight, please report it to rj@rampright.ai. We take all security reports seriously and will respond promptly.
Helpful Resources
- Privacy Policy — Learn how we handle your data
- Terms of Service — Review our terms and conditions