Support

We're here to help you get the most out of RampRight.

General Support

RampRight provides product and integration support to active customers.

For support inquiries, please contact:

Email: rj@rampright.ai

We typically respond within 1–2 business days.

Slack Integration Support

If you experience issues with the RampRight Slack integration, including connection errors or message delivery problems, please include:

  • Your Slack workspace name
  • A description of the issue
  • Screenshots (if applicable)

Workspace administrators may disconnect or uninstall the Slack integration at any time within Slack or from RampRight settings.

Account & Billing

For questions about your subscription, billing, or account management, please email rj@rampright.ai with your company name and a description of your request.

Security Concerns

If you believe you have discovered a security vulnerability in RampRight, please report it to rj@rampright.ai. We take all security reports seriously and will respond promptly.

Helpful Resources